Frequently Asked Questions (FAQ)

SIZING

If the outfit(s) you purchased does not fit you please send a request for exchange to: info@houseofmeliora.com

If you are unsure of the sizing, you can view our "size guide" for guidance.

Click here: https://houseofmeliora.com/pages/sizing-chart to view the sizing chart.

Shipping

You can see where we ship to by clicking here: https://houseofmeliora.com/policies/shipping-policy

Depending on your location, the delivery time might vary.

Click here: https://houseofmeliora.com/policies/shipping-policy to view our estimated times.

Returns & Refunds

You can send us an email at: info@houseofmeliora.com and we will assist you on this matter.

When returning Meliora item(s), please make sure that the item is unworn, with no damages and the item still has its original tag(s).

You can view Meliora's refund policy by clicking this link:https://houseofmeliora.com/policies/refund-policy

If you have not received your product(s) within the estimated times, do not hesitate to contact us at:info@houseofmeliora.com.We are here to help.