Frequently Asked Questions (FAQ)

SIZING

In the event where you cannot find your size, you can use our made to order service by emailing us the product(s) you like at: info@houseofmeliora.com

We will tailor our products to your desired size. You can also send us your measurements if need be.

If the outfit(s) you purchased does not fit you please send a request for exchange to: info@houseofmeliora.com

If you are unsure of the sizing, you can view our "size guide" for guidance.

Click here: https://houseofmeliora.com/pages/size-guide to view the sizing chart.

Shipping

You can see where we ship to by clicking here: https://houseofmeliora.com/pages/shipping-delivery

Depending on your location, the delivery time might vary.

Click here:https://houseofmeliora.com/pages/shipping-delivery to view our estimated times.

Returns and exchanges

You can send us an email at: info@houseofmeliora.com and we will assist you on this matter.

When returning Meliora item(s), please make sure that the item is unworn, with no damages and the item still has its original tag(s).

If you have not recieved your product(s) within the estimated times, do not hesitate to contact us at: info@houseofmeliora.com. We are here to help.